HOMEFAIL PRIVACY POLICY
1. Your Privacy: Overview
This privacy policy (this “Privacy Policy”) tells you about the information that HomeFail.com (“HomeFail,” “we,” “us” or “our”) collects in connection with the operation of our website located at http://www.HomeFail.com (the “Website”) and all related online services offered by HomeFail (the “Services”), how the information is used and how you can access and correct certain information that we may collect.
Please note that this Privacy Policy applies only to information collected from you by HomeFail via the Website and/or Services. It does not apply to information obtained or disclosed in offline correspondence or through other personal contacts with HomeFail representatives. Further, the Website and/or Services may contain links to other entities’ websites that are not controlled or operated by HomeFail. This Privacy Policy does not apply to such third party websites, and HomeFail is not responsible for the content of such third party websites or the privacy practices of such third parties. Therefore, we encourage you to request and review the privacy policies of any third parties upon disclosing your information to such parties or visiting such third party websites.
This Privacy Policy is effective as of December 10, 2012.
2. Collection of Your Information
You can access some areas of the Website and/or Services without submitting any personally identifiable information. HomeFail collects personally identifiable information only if you choose to complete any online forms to contact us, complete a profile, post content, provide design/product feedback or to request information or assistance through the Website and/or Services. The personally identifiable information that HomeFail collects through these portions of the Website and/or Services may include your name, username, password, email address, address and telephone number and any other personally identifiable information that you choose to include in your profile or in your submissions to us. You represent and warrant that you have the right and authority to provide any information provided by you. HomeFail may also collect certain non-personally identifiable information in connection with the operation of the Website and/or Services, including IP addresses, browser or operating system information, data on advertisements or links on which you click, and the websites that you visit before or after you visit the Website and/or Services. Such information is maintained by HomeFail or service providers acting on behalf of HomeFail. Other users of the Website and/or Services may be able to view your information.
3. Protection of Your Information
To prevent unauthorized access or disclosure, maintain data accuracy and facilitate the appropriate use of information, HomeFail uses physical, technological and administrative procedures to attempt to protect the personally identifiable information we collect through the Website and/or Services. Nevertheless, Internet transmissions are never completely private or secure. You understand that any messages or information you send to the Website and/or Services may be read or intercepted by others. If you have any questions about the security of personally identifiable information collected by HomeFail, please contact us via the form on the HomeFail Contact Page.
4. Use of Your Personally Identifiable Information
Upon our collection of your personally identifiable information, HomeFail may use such personally identifiable information internally, separately or in combination with pre-existing information, for the following purposes:
• To provide any requested information, products or Services;
• To troubleshoot problems with the Website and/or Services;
• To customize your experience on the Website and/or Services;
• To enforce our Terms of Service or compliance with this Privacy Policy; or
• To contact you with more information about HomeFail and its products.
Personally identifiable information collected on the Website and/or Services may be stored and processed in the United States, Canada or abroad.
5. Disclosure of Your Information
We may disclose your personally identifiable information to our subsidiaries or affiliates and to third party partners whom we occasionally hire to provide services on our behalf, including support services, website services, delivering promotional materials, answering customer questions about our services and new services. HomeFail will only provide those third party partners with the personally identifiable information they need to deliver the services to us and/or on our behalf, and they will be contractually prohibited from using that information for any other purpose. In the event that HomeFail is involved in a transaction such as a merger, stock purchase or sale, or sale of substantially all of HomeFail assets, your personal information may be transferred to the other party in such transaction.
HomeFail reserves the right to disclose your personally identifiable information if required to do so by law or legal process or otherwise requested by any law enforcement officer or agency acting under color of law. In addition, HomeFail reserves the right to disclose your personally identifiable information based on the good faith belief that such action is necessary or appropriate to: (a) protect and defend the rights or property of HomeFail, or (b) act in urgent circumstances to protect the safety or security of the public or of users of the HomeFail’s products and/or the Website and/or Services.
6. Retention of Your Personally Identifiable Information
The personally identifiable information that you provide will be stored and maintained by HomeFail until you instruct us otherwise, or, in HomeFail’s sole discretion, for the longer of: (a) for so long as is necessary or appropriate to carry out the purpose(s) for which such information was collected and (b) for so long as we are required to maintain such information by law or other applicable rules or regulations.
7. Children’s Privacy
HomeFail recognizes the privacy interests of children and we encourage parents and guardians to take an active role in their children’s online activities and interests. The Website and Services are not intended for children under the age of 13. HomeFail does not target its Website and/or Services to children under 13. HomeFail does not knowingly collect personally identifiable information from children under the age of 13.
8. Choice and Opt-Out Preferences
HomeFail does not collect your personally identifiable information unless you choose to provide it. If, at any time, you prefer not to receive further e mail communications from HomeFail (except in connection with information, products or services that you specifically request), you will have the ability to unsubscribe from such communications by means of a link provided in every broadcast e-mail that is sent to you by HomeFail. If, at any time, you prefer not to receive any other form of communication from HomeFail, you will have the ability to unsubscribe from such communications by contacting us via the form on the HomeFail Contact Page.
9. Access and Accuracy
HomeFail will use commercially reasonable efforts to provide access to your personally identifiable information if you request such access in writing by contacting us via the form on the HomeFail Contact Page. HomeFail reserves the right to deny access to your personally identifiable information: (a) when such denial of access is required by law; (b) when granting you access is reasonably likely to negatively impact other people’s privacy; (c) when such access to your acceptance of This Privacy Policy and Revisions to This Privacy Policy is cost prohibitive; (d) when your acceptance of This Privacy Policy and Revisions to This Privacy Policy is necessary to protect HomeFail’s rights and property, and (e) when such requests are frivolous or made in bad faith. If you believe that the personally identifiable information maintained by HomeFail about you is inaccurate or incomplete, you may notify HomeFail in writing describing in details any inaccuracies or omissions, by contacting us via the form on the HomeFail Contact Page. Following receipt of such a properly submitted written notice, HomeFail will, within a reasonable time period, use commercially reasonable efforts to, in its sole discretion, either: (y) amend or correct your personally identifiable information to reflect corrected or additional information provided by you, or (z) in connection with your personally identifiable information, make note of any claimed inaccuracies or omissions reflected in the notice submitted by you.
10. Your Acceptance of This Privacy Policy and Revisions to This Privacy Policy
By using the Website and/or Services, you agree to this Privacy Policy. If you do not agree to this Privacy Policy, you may not use the Website and/or Services. HomeFail reserves the right, in our discretion, to change, modify, add or remove portions of this Privacy Policy at any time and from time to time, without prior notice to you. All revisions will be posted to the Website and/or Services. We urge you to review this Privacy Policy frequently for changes. Your continued use of the Website and/or Services means that you accept those changes.
11. Questions or Comments
HomeFail welcomes questions and comments about this Privacy Policy. Questions or comments should be directed to HomeFail’s privacy policy compliance department via the form on the HomeFail Contact Page.
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